Privacy Policy

This Privacy Policy outlines how TaxCredits (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website ( and services (collectively referred to as “Service”). 

We’re legally obligated to be upfront about the kinds of information we gather from you, the reasons we collect it, how we use it, the circumstances under which we might share it with others, the measures we take to protect it, and how you can opt out of having your information sold. Right off the bat, know that we treat all information you provide with the highest level of confidentiality. 

Only team members who need to know your information to provide our Services will have access to it. Sometimes, we might have to share your personal information with external partners who help us deliver our Services, but only as detailed in this policy. 

If you have any questions about how we handle privacy, feel free to reach out to us at

By engaging with our Site, getting in touch with us about our Services, or visiting our blog posts, you’re agreeing to the practices outlined in this Privacy Policy. Our Terms of Use, which detail how you should use this Site, incorporate this Privacy Policy by reference and become part of any agreement you enter into with us when you decide to use our Services.

What Information We Collect and Sources of Information

At TaxCredits, your privacy is our top priority. We’re transparent about the personal information we collect, why we collect it, and how we use it to provide better services. Here’s a breakdown of the types of information we gather:

(a) Information You Share with Us

When you use our Services, we may ask for information like:

  • Basic identification info (your name, email, addresses, phone numbers).
  • Demographic info (where you live or work).

Providing this information is up to you, but skipping some details might limit what you can do on our Site or with our Services. We use this info to grant you access to our Site, process your transactions, and offer personalized tax and financial planning services.

(b) While You Browse

As you move around our Site, we and our partners automatically pick up on certain details:

  • Device identifiers (IP addresses, browser types, etc.).
  • Your navigation paths, including pages visited and activities on our Site.
  • Geolocation data for tailored service offerings.

You can turn off location services on your device, but doing so might restrict access to some parts of our Services.

(c) Cookies and Tracking

We use cookies and other tracking tools to collect information about your online behavior. These technologies help us:

  • Secure and optimize your visit to our Site.
  • Analyze our Site’s performance to improve our content and services.
  • Remember your preferences for a more personalized experience.
  • Deliver content and ads that align with your interests.

You can learn how to manage your cookie preferences in our detailed Cookie Policy.

(d) Information from Other Sources

Sometimes, we get information about you from:

  • Conversations or communications with you.
  • Forms you fill out on our Site or portals.
  • Documents you share with us.
  • Publicly available sources or third parties, like credit agencies or market research firms.

We might combine this with the information you give us to better serve your needs.

(e) Interactions with Third-Party Sites

Our Site may allow interactions with third-party platforms (like social media shares). These platforms may share information with us, but their privacy practices are beyond our control. Always check their policies before engaging.

Why We Collect Information

At TaxCredits, we collect and use your information with the intent to provide you with the best possible experience and services. Here’s an outline of the various ways we utilize your information:

  • To Cater to Your Requests: Whether you’re seeking information, assistance, or access to our services, we use your information to respond effectively.
  • Professional Services: We collect information to provide you with our specialized services.
  • Identity Verification and Fraud Prevention: Your information helps us verify your identity, ensuring secure and legitimate interactions.
  • Payment Processing: To seamlessly process your payments for our services.
  • Online Tax Preparation Tools: We offer an array of online tools and resources for tax preparation, requiring your information to tailor these resources to your needs.
  • Employment Opportunities: Your information is essential when you apply for a job with us, helping us evaluate your application thoroughly.
  • Updates and Insights: We keep you informed about our latest products, services, and updates that might interest you.
  • Marketing Communications: With your information, we send you tailored marketing messages about TaxCredits and our affiliated entities that we believe will be of interest to you.
  • Site and Service Improvement: Your information assists us in enhancing the functionality and user-friendliness of our Site, developing new features, and offering more relevant content and services.
  • Personalization: We aim to understand your preferences better, offering personalized content and advertisements, and informing you about new or additional offerings.
  • Technical and Security Enhancements: We use your information to address technical issues, improve site security, and ensure the integrity of our services.
  • Research and Analysis: Your information is vital for our internal analysis, helping us understand how our services are used and how we can improve.
  • Compliance and Safety: We comply with legal requirements, protect rights and property, and ensure the safety of TaxCredits, our users, and the public.
  • Specific Disclosures: Sometimes, we might collect information for specific purposes disclosed at the time of collection or as described in this Privacy Policy.

Your trust is invaluable to us, and we’re committed to using your information responsibly and transparently, always aiming to enhance your experience with TaxCredits while ensuring your privacy and security.

How we protect your information

At TaxCredits, we’re committed to keeping your information safe. However, it’s important to remember that no method of sending information over the Internet or storing it electronically is completely secure. 

Despite this, we do everything in our power to protect your personal information from being accessed without authorization, used improperly, or disclosed inappropriately.

Here’s how we work to protect your information and how you can help:

  • Our Security Measures: We use a combination of technical, administrative, and physical security controls designed to protect your information. This includes using encryption to safeguard your data when it’s transmitted over the Internet and securing the physical and digital environments where your information is stored.
  • Your Role in Security: Keeping your information secure is a shared responsibility.
    • Secure Networks: Try to avoid using unsecured or public Wi-Fi networks when accessing your account or submitting personal information, as these networks can be less secure.
    • Stay Vigilant: Be aware of phishing attempts and other forms of online fraud. We will never ask for sensitive information, like your password, in an unsolicited email or phone call.
  • Reporting Security Issues: If you suspect that your account has been accessed without your permission or notice any security concerns, please contact us immediately. Prompt reporting can help prevent further unauthorized access to your information.

We continuously monitor and update our security practices to combat new threats and ensure your information is protected to the best of our ability. Your privacy and security are our top priorities, and we’re committed to maintaining your trust.

Use of Cookies and Other Electronic Technologies

At TaxCredits, we use modern technologies like cookies and web beacons to make sure our website works well for you and to understand how you use our services. Let’s break down what that means and how it affects you.

What Are Cookies and How Do We Use Them?

  • Cookies: Think of cookies as small text files that we place on your device. They help our website remember you and your preferences. For example, cookies can keep you logged in, remember what’s in your shopping cart, or ensure that you see content that’s relevant to you.
  • Web Beacons and Other Technologies: Besides cookies, we use web beacons (tiny graphics that track your website activity) and other similar tech to gather information about how you interact with our site. This might include which pages you visit, what you click on, and how long you stay on a page.

Why Do We Use These Technologies?

  • Improving Your Experience: By understanding how you use our site, we can tailor it to better suit your needs, making your visit smoother and more personalized.
  • Communication: We use your contact info to send you updates and info about services you might like. Don’t worry – if you’re not into that, you can opt out of promotional emails anytime.
  • Security and Legal Stuff: Sometimes we need to use your info to keep things secure or to comply with laws and regulations.
  • Working with Service Providers: We might share your info with trusted partners who help us run our website and services, like companies that host our data or help us understand how our website is used.

Your Choices

  • It’s Your Call: Most web browsers automatically accept cookies, but you can usually change your browser’s settings to decline cookies if you’d rather not be tracked. Just know that blocking cookies might mean some parts of our site won’t work as intended.
  • Managing Cookies: Want to manage cookies on your own terms? You’ll need to adjust settings for each web browser and device you use. It’s a bit of a hassle, but it gives you control over your privacy.

Remember, our goal is to make your experience with TaxCredits as good as it can be, and cookies play a big part in that. But we also respect your right to privacy and give you options to manage how we track your site usage. If you have any questions or need help with your cookie settings, just reach out to us.


When you visit TaxCredits, you might notice some targeted ads popping up. Here’s why that happens and what it means for you:

How Ads Reach You

  • Partner Networks: We work with third-party advertising networks. These are the folks who manage the ads you see, not just on our site but across the internet.
  • Tracking Your Interests: These advertising networks use cookies and similar technologies (yes, those we mentioned earlier) to keep an eye on what you do online—like the pages you visit on our site and others. They do this over time and across different websites.
  • Personalized Ads: The whole point of tracking is to get to know your preferences. That way, the ads you see are more likely to be about things you actually care about. It’s like filtering out the noise to bring you ads that match your interests.
  • Why We Do It: This isn’t just about showing you ads. It’s also a way for us to see how effective our advertising is. If we know what works and what doesn’t, we can serve you better by improving our messages and offers.

Your Choices

  • You’re in Control: Not keen on being tracked? We get it. That’s why we’ve included details in our Cookie Policy about how you can opt out of these tracking technologies. It’s your right to browse the web on your terms.
  • Opting Out: By adjusting your cookie settings, you can tell those third-party networks, “Hey, I’d rather not have personalized ads.” It’s a way to keep your browsing habits private and still enjoy our site and others.

Remember, opting out of tracking doesn’t mean no more ads—it just means the ads won’t be tailored to your interests. And if you’re curious about how all this works or want to make changes to your settings, our Cookie Policy has all the details you need.

At TaxCredits, we believe in transparency and giving you choices about your online experience. If you have any questions about the ads you see or how we work with advertising partners, just reach out. We’re here to help.

Just so you know, sometimes TaxCredits might point you to other websites that aren’t ours. It’s like we’re giving you a heads-up or suggesting places you might find useful, but these spots on the web are run by different people with their own sets of rules, especially about privacy.

What This Means for You:

  • It’s a Whole New World: When you click a link on our site and land somewhere new, remember you’re stepping into a place we don’t control. That means we can’t protect your info or ensure your privacy over there.
  • Do Your Research: Before you get too comfortable on a new site or think about sharing your personal info, take a look at their privacy policy. It’ll tell you how they plan to use your details.
  • We’re Just the Messenger: Sharing a link doesn’t mean we’re endorsing everything you find on the other end. We think it might be useful or interesting, but it’s your call to make.

We’re all about keeping you informed and helping you navigate the digital world more safely. If you’ve got questions about any links we share, we’re here to chat. Safe surfing!

Changes to This Privacy Policy

Here at TaxCredits, we’re always looking to improve and stay up-to-date, not just with our services but also how we handle your privacy. That means, from time to time, we might tweak this Privacy Policy.

What You Need to Know:

  • Updates and Modifications: We have the right to change or tweak this Privacy Policy whenever needed. When we do make changes, they’ll kick in as soon as we post the updated policy on our website.
  • Stay in the Loop: It’s a good idea to peek at this Privacy Policy now and then. Changes could happen, and staying informed means you’ll always know how we’re protecting your information.
  • Your Agreement: If you keep using TaxCredits after we’ve updated our Privacy Policy, that means you’re okay with the changes. If you’re not cool with the new policy, you might want to reconsider using our services.

We’re committed to keeping you informed about how we protect your privacy. If you have any questions or concerns about these changes, feel free to reach out. We’re here to help and make sure you feel confident about how your information is handled at TaxCredits.

Contact Us

Got questions or something on your mind about how we handle your privacy here at TaxCredits? We’re all listening and ready to help. Here’s how you can reach out to us:


Whether you’ve got inquiries about this Privacy Policy, need more details about our data practices, or just want to chat about your privacy rights, don’t hesitate to drop us a line. We’re committed to ensuring your experience with TaxCredits is both rewarding and secure, and we’ll do our best to address your concerns swiftly and thoroughly.

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